The Beginners Guide to Social Media Monitoring
Tuesday, November 10, 2009 at 12:45PM
Justice Mitchell in Advertising, Applications, Beginner, DIY, DIY, Free, Google, Interactive, Social Media, Technology, social media, social media monitoring, social tools, tools, tweetdeck

I know that there are 10k lists of online applications that will help track your brand in the social spectrum. There are also myriad of pay-per-use and subscription based buzz metric application that are wonderful such as Radian 6 that will allow you to monitor your brand in just about every conceivable way.

But here's the deal, you just want to get started and you don't know how. First I'm going to outline some simple tools you should become accustom to using and then, the latter portion of this post will be a long list of tools for you to try over time to see if any of them fit your needs. OK? K.

Let's start here:

  1. Google Products – You don't need to know or use them all, but I want you to understand what they are and that they're free for you to use.
  2. GMail – There are plenty of reasons to use Gmail but first and foremost is that you want to keep your Social Media Monitoring contained well within the walls of it's own email account or you will go crazy. So start by walking through the process of creating an account.
  3. iGoogle – iGoogle allows you to create your google page into a robust social media dashboard. By going to sites, blogs, magazines, competitors and industry specific sites that effect you, start to collect their RSS feeds and add them to your iGoogle page. It's built so you can create tabs, organize, edit settings and move your feeds around for the perfect feel.
  4. Google Alerts – Once you have your Gmail and iGoogle setup, star by creating keyword alerts around your company, brand, competitors and industry.
  5. TweetDeck – TweetDeck is a great tool, not only to use for your personal and professional engagement on tweeting but it has robust searching and details on keywords, hash tags and tweeters. Oh, and it's free.
  6. Socialmention – Lastly, set up a list of alerts like googles at SocialMention and note your ongoing  ’social rank’ score across and array of media types.

That will get you started to scratch the surface. Now here are the list I spoke about earlier for you dabble in.

Brand Overview:

Blog Search:

Trend & Buzz Tracking:

Message Board Search Tools:

Twitter Search Tools:

Website Ranking, Traffic & Analytics

Search Data

Multimedia Search

Social Bookmarking

Feed Aggregator

Here's a densely conpiled list from my delicious bookmarks that might also be useful as you begin to tinker with alternate options and techniques (oh yes, there will be repetitous content ahead) –

Here's an awesome Slideshare.net presentation from Stephan Betzold at Pier314 that I found to be very thorough.

 

Social Media Monitoring Tools - An Overview
View more documents from Stefan Betzold.

 

 

Article originally appeared on Social Media Marketing Blog Professional (http://justicemitchell.squarespace.com/).
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